What I hold, and what I will not do with it.
The short version: almost nothing, for as little time as possible, and never anything from inside a session.
Last updated 17 August 2026.
Who is responsible
David Nagtzaam, trading as Frontier Coaching, decides what is collected here and why. In data protection language that makes me the controller. There is no team, no assistant and no agency, so when you send something here, I am the person who reads it.
The registered entity details are being finalised and will be published here rather than left implied. In the meantime the responsible person is me, and I can be reached through the contact form.
What is collected
If you read the site. Page views are counted without cookies and without anything that identifies you. There is no advertising pixel on this site, no tracking script from a social network, and no consent banner, because there is nothing here that needs consent.
If you apply. Your name, email, role, company and what you wrote in the two open fields. The lawful basis is that you asked me to consider working with you, which the regulation calls steps taken at your request before entering a contract.
If we work together. Your contact details, the invoicing details your finance team needs, and scheduling. That is the whole list.
What happens to what you say in a session
Nothing you say in a session is recorded or transcribed, and nothing goes into a customer system, a shared drive or an AI tool.
I do keep my own notes, and you should want me to. They are how I remember in March what you told me in January, which is most of what you are paying for. They are notes for me rather than a file about you: themes, what to come back to, what you have already tried. They are held encrypted, never shared with anyone for any reason, and destroyed twelve months after the engagement ends. Ask me to destroy them sooner and I will.
The written summary you receive after each session belongs to you. I keep a copy alongside my notes, on the same terms and for the same period, so that if you lose it I can send it again.
Nothing from a session is used as an example, an anecdote, a case study or a post, in anonymised form or otherwise. This is stricter than the coaching profession's norm, and it is deliberate.
I will not confirm to anyone that we work together, including on this website, unless you have told me in writing that I may.
The one limit, stated plainly rather than buried: if I believed someone was at serious risk of harm, or a court with jurisdiction ordered disclosure, I would have to act on that. It has never happened. If it ever did, I would tell you first unless I were legally prevented from doing so.
How long things are kept
- Application form contents
- Deleted within 90 days if we do not start work together.
- My working notes
- Kept privately for the length of the engagement, because remembering what you said in March is the point of a year. Never shared, never used as an example, and destroyed twelve months after the engagement ends unless you ask me to destroy them sooner.
- The written summary after each session
- Yours. Sent to you, and a copy held with my working notes for the same period and on the same terms.
- Email correspondence
- Kept for the duration of the engagement and 12 months after it ends, then deleted.
- Invoices and accounting records
- Kept for 7 years, because tax law requires it. These contain your company name and the fee, and nothing about the content of the work.
Who else can technically see it
Four suppliers run infrastructure behind this site. What matters is not which companies they are but what each one is sent, so that is what is listed. None of them receives anything from a session, and none may use anything for their own purposes. If you want them by name before you send anything, ask and I will tell you.
- Website hosting and content deliveryEuropean Union and United States
- Serves the pages of this site and delivers them to your browser.Receives: Your IP address and browser, for as long as it takes to answer the request.
- Content management and form storageEuropean Union
- Holds the articles published here, and stores what you write in the application or enquiry form.Receives: Everything you type into a form. Nothing from a session ever reaches it.
- Privacy-preserving website analyticsEuropean Union and United States
- Counts page views without cookies and without identifying anyone.Receives: A page address and a country. No cookie, no identifier, nothing joined up.
- SchedulingEuropean Union and United States
- Runs the calendar you pick a time from after sending an application.Receives: Your name and email address, so the invitation can be sent.
Where a supplier is outside the European Economic Area, the transfer runs on the European Commission's standard contractual clauses. I do not sell anything about you, I do not share it with advertisers, and there is no mailing list to be added to.
What you can ask for
Under the GDPR you can ask for a copy of what I hold, ask me to correct it, ask me to delete it, ask me to restrict what I do with it, or object to it. You can also complain to your national data protection authority.
In practice: email me and I will do it. The regulation allows a month. Given how little exists, it takes about ten minutes, and I would rather answer you than have you wait.
There is no portal for this and no form to download. Ask through the contact form and say what you want.